Last updated: 21 May 2026
Offset Services Ltd (“Offset Services”, “we”, “us” or “our”) is committed to protecting your privacy and handling personal information responsibly.
This Privacy Policy explains how we collect, use and protect information when you visit our website, contact us or engage with our services.
Who We Are
Offset Services Ltd provides laser scanning, photogrammetry, reverse engineering and digital surveying services to engineering, industrial, infrastructure and built environment sectors.
Company address:
Offset Services Ltd
The Genesis Centre
Science Park South
Birchwood
WA3 7BH
Email: in**@***************co.uk
Telephone: +44 (0)1925 828 069
Information We May Collect
We may collect and process the following information:
Information you provide directly
- Name
- Company name
- Job title
- Email address
- Telephone number
- Project information or enquiry details
- Information provided through contact forms, emails or telephone conversations
Technical and website usage information
When you visit our website, we may automatically collect limited technical information, including:
- IP address
- Browser type and device information
- Pages visited and time spent on site
- Referring websites or search terms
- Website usage data collected through analytics tools
This information helps us improve website performance and better understand how visitors use our site.
How We Use Your Information
We may use personal information to:
- Respond to enquiries and requests
- Prepare quotations and proposals
- Deliver services and manage projects
- Communicate about ongoing work or support requirements
- Improve our website, services and user experience
- Maintain business records and internal administration
- Comply with legal or regulatory obligations
Where appropriate, we may also contact organisations regarding services we believe may be relevant to their business or project requirements, where there is a legitimate business interest or consent to do so. Recipients may request not to receive further communications at any time.
Legal Basis for Processing
We process personal information where:
- it is necessary to respond to enquiries or fulfil contractual obligations
- we have a legitimate business interest in providing and improving our services
- consent has been provided (where required)
- we are required to comply with legal obligations
Cookies and Analytics
Our website uses cookies and similar technologies to help improve functionality and understand how visitors interact with the website.
These may include:
- Essential cookies required for website functionality
- Analytics cookies, including Google Analytics, to understand website usage and performance
- Advertising and performance tracking, including Google Ads, to help us understand the effectiveness of our marketing activity
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
For further details, please see our Cookie Policy.
How We Protect Information
We take reasonable technical and organisational measures to safeguard personal information against unauthorised access, loss, misuse or disclosure.
While no online transmission or storage system can be guaranteed completely secure, we take appropriate steps to protect the information we hold.
Sharing Information
We do not sell personal information.
We may share information with trusted third parties where necessary to support business operations, including:
- website hosting providers
- analytics and advertising providers
- CRM or business systems
- professional advisers or service providers
We will only share information where appropriate safeguards are in place.
We may also disclose information if required by law or regulatory obligation.
Retention of Information
We retain personal information only for as long as reasonably necessary for business, legal, operational or regulatory purposes.
Project and enquiry information may be retained to support future work, repeat enquiries, technical reference or business administration.
External Links
Our website may include links to third-party websites. Once you leave our website, we are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
Your Rights
Under UK data protection law, you may have the right to:
- request access to personal information we hold about you
- request correction of inaccurate information
- request deletion of information in certain circumstances
- object to certain processing activities
- withdraw consent where processing is based on consent
To make a request regarding your information, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
Offset Services Ltd
The Genesis Centre
Science Park South
Birchwood
WA3 7BH
Email: in**@***************co.uk
Telephone: +44 (0)1925 828 069
We may update this Privacy Policy from time to time to reflect changes in legal requirements, website functionality or business practices. Any updates will be published on this page.